Handle Customer Objections Like A Pro

This course outlines several of the most common customer objections and other tough scenarios that pest control technicians are faced with all the time. Watch Seth role play them out to help you understand how to apply the methodologies he gives you, handle objections with care, and maintain great relationships with even the most challenging customers!

  • Master the top 3 methods for handling objections so that you can deal with them like a pro…no matter what customers hit you with!

  • Learn how to navigate the most common (and most challenging) customer objections and situations with ease.

  • • Know exactly what to say and how to say it in order to gracefully turn common objections into potential opportunities to sell, build value, and grow trust.

Course Instructor

Contributor

Seth Garber

Seth has been involved in the pest control industry since 2008 in multiple capacities including and Owner, Investor, Technology Provider and Consultant. Seth has successfully assisted dozens of pest control companies in achieving exponential growth ranging from 50-300% year/year. As the lead contributor and founder of Pest Daily, Seth is determined to create the most holistic business learning platform in the industry.

Objections from the field

Practice these and send us as many more as you would like!

  • 1

    Handling Objections - Technicians

    • 188.1_Objection Handling_Intro

  • 2

    Handling Objections - Methodology

    • Different Methodologies

  • 3

    Examples Of Handling Objections

    • I No Longer Have A Contract With Your Company

    • I Don't Want To Sign A Contract

    • I Don't Need Service All Year

    • Customer Requests Service Not In Scope

    • Liability Issues

    • The Last Guy Did It This Way

    • Inappropriate Advances From Customer

    • Can You Leave Me Some Chemical

    • Upcoming Rain and Snow

    • Send Us Any Objections You Are Facing (Learn)

Ready to Go Pro?

The Pro Plan includes 250+ lessons and new courses added every week.

Pro Plan includes all of the courses within Pest Daily, including "Sales School." New courses are always being added to the ensure our members are on the cutting edge. Subjects include sales, marketing, operations, hr, finance and accounting!