Customer Service Matters and Every Interaction Counts

There’s no question that pest control is a service and sales industry where customer service matters, and the customer experience drives the future of your business. So, it’s vital to get it right! In this quick course, you’ll get valuable insight into the perfect technician-customer interaction during initial service, recurring service, and even service calls.

  • Put everyone at ease during each type of interaction with Seth’s simple tricks.

  • Use each interaction as an opportunity to easily upsell or cross-sell.

  • Learn how to get great reviews on the spot!

Course Instructor


Seth Garber

Seth has been involved in the pest control industry since 2008 in multiple capacities including and Owner, Investor, Technology Provider and Consultant. Seth has successfully assisted dozens of pest control companies in achieving exponential growth ranging from 50-300% year/year. As the lead contributor and founder of Pest Daily, Seth is determined to create the most holistic business learning platform in the industry.

Technician/Customer interaction is one of the most important aspects of service.

Time to master it.

  1. 1
    • Technician Customer Interaction Introduction

    • Initial Service

    • Service Call

    • The Recurring Service

Ready to Go Pro?

The Pro Plan includes 300+ lessons and new courses added every week.

Pro Plan includes all of the courses within Pest Daily, including "Sales School." New courses are always being added to the ensure our members are on the cutting edge. Subjects include sales, marketing, operations, hr, finance and accounting!