Mastering Making the Ordinary Extraordinary with Jim McHale

When co-host Paul thinks about Jim McHale, he thinks about innovation around the edges and making the ordinary truly extraordinary. For Jim’s part, no matter the question, the answer will follow his Golden Rule: What’s best for the customer?

  • Listen to how Jim engages his front-line employees.

  • Hear Jim preach the importance of relationships in a pest control business.

  • Learn about the importance of setting your business apart, and how one JP McHale innovation has some residential customers happily paying upwards of $27,000 per year.

The hosts of Boardroom Buzz and Pest Daily Contributors

Patrick Baldwin

Patrick spends most of his time producing The Boardroom Buzz while consuming Chick-Fil-A and Milk Bottle Cookies. He defines success by delivering the most interesting and thoughtful people into the Boardroom each week. Some have accused Patrick of producing 'art', and not just a podcast. Patrick Baldwin has been in the pest control industry for over 12 years. He is a partner in the largest privately-held pest control company in Central Texas, 855bugs.com. His firm was awarded the Rising Star Award by PCT magazine in 2019. While at 855bugs.com, Patrick has fulfilled various roles including sales, management, franchise development, software director, and CEO.

Managing Director

Paul Giannamore

Paul is recognized as the leading global authority on valuation and M&A in the pest control industry by institutional investors, Wall Street equity research analysts and the largest firms in the industry.

The Podcast

  • 1

    The Podcast

    • The Buzz - Episode 25

Take your company to the next level.

The Pro Plan includes hundreds of lessons and new courses added every week.

Pro Plan includes all of the courses within Pest Daily, including "Sales School." New courses are always being added to the ensure our members are on the cutting edge. Subjects include sales, marketing, operations, hr, finance and accounting!
Logo for Pro Plan

Our Commitment

"If there is a pest control business course you would like to see developed. Simply ask and we will make it happen! Seriously!