PSSI - 30 Day Sales Onboarding
Start with this 30-day Sales Onboarding course to get certified in Requirement Based Selling (RBS) specific to PSSI. Empower prospects to set buying requirements, positioning PSSI as the top choice. Master prospecting, closing, and handling objection
Energy Conference
At February’s Energy conference, we explored strategies for helping owner/operators create excitement among their teams so they can scale their organizations. In this course, you’ll learn valuable insights and gain inspiration from our speakers.
Momentum 2023
Ready to gain valuable insights on managing and growing your wildlife control company? Learn from the experts at the 2023 AAC XclusionPro Conference.
Pest Daily - Pop-Up Michigan 2023
This is a replay of "Pest Daily Pop-Up" in Michigan 2023. Seth presented a special conference on Cross-Functional Department Integration.
Power Conference
Power was an industry changing event. This is the entire event in replay!
Pest Daily Introduction
Pest Daily is your one-stop shop for business training designed specifically for pest control companies and individual operators! In just 20 minutes, learn why we created Pest Daily, what it’s all about, and what’s in it for you.
Selling Specialty - Industrial Real Estate
Industrial real estate accounts can change your business and help you grow fast. One entity owns all the industrial businesses inside their park; sell that owner and you’ve scored a GIANT win. Seth shares exactly how to make that big sale.
Establishing Corporate Partnerships
You’ve signed one of the biggest commercial accounts in your area…now how do you get that company’s employees to use you for residential service as well? This course holds the key! In under 20 minutes, Seth shows you the way.
Making the Save – Preventing Cancellations
A customer has called in wanting to cancel. Do you know how to make the save? In just half an hour, Seth shares 5 key methodologies (and role plays through them) to help you support and save customers who are considering a cancellation.
Cross Sell, Upsell - Win!
Your current customers are the key to unlocking revenue and growing your business quickly. In under 20 minutes, this course helps you win with practical tips for leveraging tasteful cross-selling and upselling tactics that work.
San Juan Session - Succession Planning
Planning for the future is vital! In this exclusive Pest Daily mini-course, Paul Giannamore, Managing Director of the Potomac Group, chats with his Boardroom Buzz co-host Patrick Baldwin about the challenges of succession planning.
Weekly Sales Meetings
No one likes wasting time in unproductive meetings that could have just been an email. In 30 minutes, Seth shares how to create real value in your weekly sales meetings. Follow these 4 steps, and your team will thank you!
Accounts Receivables
Accounts receivable (AR) is a mission critical business function—you’ve got to get paid! Inside this easy to digest 12-minute course, Seth breaks down the basics of AR and how to stay on top of it to ensure your business succeeds.
CSR - Scenario Training
In pest control, we have to solve some really off-the-wall problems! Everyone who deals with customer service needs to be prepared. This course shares how to handle customer calls in the most efficient manner for both your customers and your business
Building a Wildlife Referral Network
Ready to grow your wildlife business in a big way? In under 30 minutes, this course gives you the secret to scaling a wildlife organization—building a professional referral network that gives you a consistent flow of inbound leads.
Technician Customer Interaction
Welcome to one of our most-requested topics: how should technicians interact with customers? In less than 15 minutes, Seth shares top industry secrets learned over many years of consulting with businesses like yours to achieve world-class customer se
The Perfect Job Description
Recruiting top talent feels difficult, but it doesn’t have to be! In under 30 minutes, Seth shares insider tips and tricks to writing the perfect job description that will have top talent knocking at your door, wanting to work with you!
Developing a Customer Service Representative
Customer service representatives are the #1 most important people on your team when it comes to determining success. In about 30 minutes, this course walks you through the simple, high-level steps for building a great CSR team.
Technician Compensation
It’s challenging to hire and retain great technicians but having the right compensation plan in place can really help. In this half-hour course, Seth shares traditional compensation options as well as fresh tactics from other industries.
Bundled Services
Pest Daily members asked for it, so we built this helpful course on using bundled services to boost your pest control business! Learn what bundles are, how to create them in ways that work, and whether bundled services are right for your company.
Roles and Responsibilities - Marketing
When building a marketing team or hiring an agency, it’s critical to get the right people in place, doing the right things, to achieve the results you want. In about 30 minutes, this course shares 6 key marketing roles and their responsibilities.
Roles and Responsibilities - Sales
When you’re ready to grow your business, it’s all about hiring the right people. Especially when it comes to sales—the foundation of your organization’s potential. In under 30 minutes, this course covers key sales roles and their responsibilities.
Wildlife Management - Inbound Sales Calls
Wildlife management is—well—a species all its own! If you deal with wildlife in your pest control business, this 20-minute course is for you. Seth walks through the inbound call process that will maximize your returns on this unique service.
Wildlife Inspection/Sales Process
As a WCO, you often deal with big dollars and big challenges. In this 18-minute quick hit course, Seth shares industry secrets for scaling your business by creating a consistent process.
Building a Good Creative Ad
When you set out to build a good creative ad, there are 6 important things to consider. In this course, in under 10 minutes, PestCon LMM CEO and advertising expert Adam Allen shares how to build an ad that works.
Increasing Customers Rates
If you’re not increasing prices year over year, you’re losing money. Price increases are a sensitive topic but vital to protect your business. In just 36 minutes, this course offers several strategies for raising prices while adding customer value.
Drive Revenue in The Winter
In under 45 minutes, learn how to drive revenue—even in winter! Seth shares practical, industry-proven tips to even out your cashflow through the slower season with unique programming, revenue cycle management, and other handy tricks of the trade.
Specialty Sales - Senior Living
In less than an hour, Seth walks you through the fast-growing Senior Living industry. Learn about the continuum of care and how to differentiate your business in ways that matter to these communities. Plus, bonus tips on how to get in the door!
Going from $0 - $200K
When you’re building your pest control company to hit $200,000 in revenue, you will hear a lot of conflicting strategies. In under an hour, this course delivers tactics proven to help grow your business to $200K and beyond!
Residential Script Development 130.7
Great call scripts are one of the fastest and easiest ways to grow your pest control business. This 35-minute course delivers practical tips on how to create meaningful residential scripts for various types of calls.
Marketing Metrics - The Basics
Marketing can get complicated! Seth helps to break it down for you. In just 25 minutes, this course provides the 4 key metrics you need to understand the basics of marketing and make informed decisions.
Hiring Your Next Technician 103.2
In these videos, you’ll find great ideas for recruiting, ways to differentiate your business and pull in the right candidates, plus the exact steps to follow for a hiring process that works for your company.
Call Center - What to Measure
Want to improve your call center’s performance and customer satisfaction? In this 26-minute course, customer experience and call center expert, Eric Sims, walks you through the key call center metrics your pest control company needs.
Handling Objections - Technician 188.1
You asked for it, so here it is! In about an hour, this course takes the most common objections that our members shared with us and shows you how to handle them successfully.
Service - What to Measure
When your pest control service is great, your business naturally thrives. But how to measure that? In just 20 minutes, Seth shares the 6 key metrics that will help you drive up service efficiency (and margins).
Customer Service - What To Measure
Customer service success equals business success. In just 15 minutes, this course gives you four key metrics to gauge the success of you customer service efforts. Nail these, and the results will amaze you!
Networking
You asked for it; we built it! In just minutes, this course gives you a feel for which organizations will best fit your networking goals. Based on your ideal customer, Seth gives you tips to maximize networking opportunities in the industry.
Specialty Sales - Home Owners Associations - Small
Here’s yet another course our members asked for! In just 20 minutes, Seth walks you through how to land an HOA account that can absolutely transform the future of your pest control business.
Cross Selling Current Customers 129.6
Cross selling to current customers is the cheapest, best way to grow your pest control business with little extra effort! This 34-minute course gives you easy ways to cross sell to current customers on various interactions.
Selling Home Owners Associations (Large)
This is another course our members asked for! In just 35 minutes, Seth walks you through how to land corporate HOA accounts. Take what you learn here and transform the future of your business!
Perfect One on One
To bond with your team members, having regular one-on-one meetings is key. In half an hour, this course walks you through the perfect, easy template for a successful one-on-one every time.
Motivation
Pest control is challenging, but it’s also one of the most rewarding and exciting industries to be a part of! When you need a bit of motivation, Seth Garber of Pest Daily delivers in these short, perspective-shifting videos.
Building Your Business Plan 108.1
Your business plan is your roadmap to structuring, growing, and differentiating your pest control business. This course shows you how to write up a solid plan, from start to finish.
Driving Revenue - New Business 121.9
This course hits the high-level tactics that will save you time and drive dollars. You’ll learn about all the best, quickest, cheapest ways to generate new business as a small or individual operator with revenue less than $1 million.
Generate New Business - Individual Operator
In just 35 short minutes, this course teaches you everything you need to know about how to maintain and grow your business! Set yourself up for the future—starting right now—by learning how to generate new business in these fun and easy ways.
Build A High Performance Sales Team 118.6
In less than 45 minutes, this course teaches you how to find and hire the right people, equip them with the tools they need to succeed, and motivate and manage them well to keep them happy. You’ll also get strategies for rewarding high performers!
Sales Metrics 261.1
In order to make good decisions, you need good data. The right data leads to the right decisions and activities, which then lead to the results that you want. The metrics provided in this course will ultimately help you close more business!
Setting Goals - SMART 191.1
Setting goals helps you get where you want to go, in business and in your life. In under half an hour, this course guides you through the SMART methodology to make your goals specific, measurable, attainable, relevant, and time bound.
Personality Profile - DISC 221.1
Understanding personality types helps you communicate with and motivate people effectively. In under an hour, this course gives you the basics of the DISC Personality Assessment and how to use it to benefit your pest control business.
Selling Specialty Commercial Pest Control (Banks) 125.17
In this half-hour mini course, learn how to land meetings and wow prospective banking industry clients. With these tips, you’ll close more deals with financial institutions—large, long-term deals that can transform your pest control business.
Selling Specialty Commercial Pest Control (Retail Centers) 125.15
This 34-minute mini course helps you differentiate your company when selling to retail centers. These are shopping centers with multiple businesses housed in one facility, and they have unique concerns. They’re also a huge revenue generator for you!
Selling Specialty Commercial Service (Small Healthcare) 125.13
This 16-minute mini course helps you differentiate your company when selling to doctors’ offices and small healthcare facilities.
Selling Specialty Commercial Pest Control (MLA) 125.14
This 30-minute mini course helps you differentiate your company when selling to organizations with multiple locations. Multiple location accounts (or MLAs for short) are one of the greatest revenue generators for your company!
Understanding Your Customer 223.1
To connect with customers and sell successfully, you need to first understand who they are and what is important to them. In under an hour, this course guides you through building profiles for your ideal customers.
Some Basics 101.1
With just a little extra effort and consistent execution, you can get more customers and grow your business fast. This sweet little 28-minute course gives you tried-and-true tactics to generate leads from inbound calls, current customers, and even wh
Episode 10 - Killinsworth From Trailer to #37 on PCT Top 100
When Mike took the leap to buy Killingsworth Environmental, he began operations out of a double-wide trailer. A decade later, he had quadrupled revenue to almost $24 million. Mike’s story is truly a rags-to-riches tale for the ages.
Episode 14 — Buy-Side: “The Opposite”
Although Buzz co-host Paul’s true love is advising companies when it’s time to sell, he also used to work for one of the largest buyers in the world. Listeners have plenty of questions about the “buy side” of the table, and Paul will be answering!
Episode 15 — Tim Mulrooney, Rockstar Analyst of Pest Control
Tim Mulrooney gives investment advice to companies that are worth nearly $1 trillion combined, but he spends over half his time focusing on pest control and the industry’s key players. There’s plenty to learn from a guy like that.
Episode 16 — Socialized Pest Control and Intrastate IPOs
What do you get when you put four pest control bald guys in a room? This podcast episode! The group has lots of opinions, and you’ll hear all about them. With a dash of sports lingo on the side.
Episode 17 — A Sell-Side M&A Discussion Puts Patrick Under the Interrogation Lamp - Part 1
Boardroom co-hosts Paul Giannamore and Patrick Baldwin dive into a role play scenario where Patrick attempts to negotiate a business sale. Can he keep up with sell-side master Paul?
Episode 18 — From $250K to PCT Top 100 to an Exit: The Curious Case of Brandon and Brian Lunsford
The Lunsford brothers took over their father’s pest control business in their early 20s and turned it into one of the fastest growing companies in America. Step into the Boardroom for this tale of inspiration, trial and error, and family business.
